CAETANOBUS recognizes the importance of processing your personal data and is committed to protecting their security and privacy.
This policy explains which personal data is collected via the Whistleblowing Channel, for what purposes we may use them, how we treat them, with whom we share them, for how long we keep them, as well as the ways to contact us and exercise their rights under Law No. 93/2021, of December 10 (General Regime for the Protection of Whistleblowers) and Decree-Law No. 109-E/2021, of December 9 (National Anti-Corruption Mechanism and establishes the General Regime for the Prevention of Corruption).
WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA
The company CAETANOBUS - FABRICAÇÃO DE CARROÇARIAS, S.A., a limited liability company incorporated under Portuguese law, registered at the Commercial Registry of Vila Nova de Gaia, legal person number 505 675 498, headquartered at Av. Vasco da Gama, n.º 1410, 4430-247 Vila Nova de Gaia, is the entity responsible for the processing of personal data by automated means or not, from collection, organization, conservation to disposal.
WHAT PERSONAL DATA DO WE COLLECT
CAETANOBUS collects and processes the following categories of personal data:
Identification data: Name
Contact details: E-mail, mobile phone.
In the case of anonymous reporting, there is no need to collect or process personal data.
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA
CAETANOBUS processes personal data to comply with legal obligations, namely:
- reception and management of the complaint presented in the complaint channel under Law n.º 93/2021, of December 10, and Decree-Law n.º 109-E/2021, of December 9.
SHARING DATA WITH THIRD PARTIES
In order to ensure proper follow-up to the complaint presented in the whistleblowing channel, your personal data is shared with the person appointed to analyze the complaint.
Also, your personal data may be shared with entities that provide us with support or services, suppliers and public authorities, for example:
- providers of technological services,
- public authorities (if legally required);
CAETANOBUS guarantees that the entities with which we share your data are also equipped with technical and organizational measures to guarantee the total protection of your personal data and that they will only process your data for the full fulfillment of the purposes for which we use them. provided your data.
In the case of anonymous reporting, there is no data sharing.
LONG HOW LONG DO WE KEEP YOUR DATA
The retention period of data is legally established: 5 (five) years, except if the complaint gives rise to judicial or administrative proceedings, in which case the data will be retained for that period.
WHAT ARE THE DATA HOLDERS' RIGHTS
You have the right, whenever you want and free of charge, to ask CARPLUS to:
. access the data you have provided to us
. request rectification of your data
. request the deletion of your data
. request the limitation of the processing of your data
. object to the processing of your data
. request the portability of your data to the entity indicated by you.
You can exercise these rights by sending an email to firstname.lastname@example.org or by letter to Av. Vasco da Gama, n.º 1410, 4430-247 Vila Nova de Gaia.
It should be noted, however, that if there is a legally imposed rule or obligation that overrides these rights, CAETANOBUS will respond to the impossibility of executing the request, indicating the respective grounds.
HOW TO MAKE A COMPLAINT
If you consider that your data is not being processed in accordance with applicable legislation, namely European and national, we remind you that you have the right to file a complaint with a supervisory authority (eg: National Data Protection Commission, please see: https://www.cnpd.pt/)
Version 1.1 2023-02-01